Customer Portal
Self-service portal for customers to track orders, raise tickets, and view machine history.
EngiFlow360 isn't just a database. It's a workflow platform for machine sales, service dispatch, AMC renewals, warranty rules, and asset history—built for engineering teams.
Built for OEMs • Dealer Networks • Service Teams
Selling a machine isn't like selling a subscription. You need requirements, BOQ-style quotations, revisions, and multi-stage technical discussions—without losing follow-ups.
Collect inquiries from website, IndiaMART, TradeIndia, and exhibitions into one pipeline.
Create spec-rich BOQ quotations with taxes, T&C, and attachments in minutes.
Geo-tagged visits for sales engineers with notes and next-steps.
Track deal stage, value, and expected close—by product, region, or team.
Service is where engineering companies win loyalty. Turn a reactive service desk into a proactive operation—dispatch faster, hit SLAs, and never miss renewals.
Auto-assign by engineer location and skill. Auto-escalations on SLA risk.
Track expiry dates and renewal workflows with reminders and schedules.
Navigation, photos, job cards, and digital closure (OTP/signature).
Schedule quarterly/usage-based PM to avoid repeat breakdowns.
Most CRMs stop at the invoice. EngiFlow360 keeps a "digital twin" for every machine—so teams always know what's installed, what's covered, and what's due.
Sales invoice → installation → warranty → AMC history → service timeline.
Manage stock across warehouses and engineer van kits.
Define coverage rules (parts vs labor) and automate expiry alerts.
Active • AMC Due • Down—at a glance.
Self-service portal for customers to track orders, raise tickets, and view machine history.
Mobile apps for sales and service engineers with offline support and GPS tracking.
Partner portal for dealers to manage their own leads, orders, and service tickets.
"EngiFlow360 delivers professional CRM solutions with a responsive and technically strong team."
"Professional support and a powerful system that brought structure, efficiency, and cost savings to our business."
"Backed by deep domain expertise and reliable support, the system’s timesheet and incident modules deliver real value to our business."
"EngiFlow360 makes it easy to manage leads, accounts, and sales, with structured data, better visibility, and tailored support for our team."
"We’re very happy with EngiFlow360. The team is professional, responsive, and understands both business and technical needs."
"EngiFlow360 is simple, user-friendly, tailored to our needs, and backed by fast, dependable support."
"Our experience with EngiFlow360 has been very positive, with consistent support ensuring smooth operations."