Business Owners

Turn your dealership operations into a connected growth engine.

Being a machinery dealer isn’t just about selling equipment—you manage enquiries, quotations, installations, service, AMC renewals, engineers, and customers. EngiFlow 360 connects everything in one system to stop leakage and drive predictable growth.

EngiFlow360 Mobile App
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Lead captured New enquiry • Assigned
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AMC Renewal Alert Due soon • Action required
SALES OPPORTUNITIES

Never miss a sales opportunity again.

Dealers receive enquiries from multiple sources—website, calls, exhibitions, and referrals. Without a system, follow-ups get delayed and deals slip away. EngiFlow 360 ensures every enquiry is captured, tracked, and converted with discipline.

  • Capture every enquiry in one place
  • Track each lead until it becomes an order
  • Manage quotations and negotiations easily
  • Monitor opportunity stage and conversion

Result: Higher quotation-to-order conversion and reduced enquiry leakage.

opportunity
The "Digital Twin" Lifecycle

Track from production
to scrapping.

Every serial number gets a timeline—sales, installation, warranty, AMC, and replacements.

1

Manufacturing & Sales

Machine is produced and assigned a unique Serial Number. Sold to customer via Direct Sales or Dealer.

New Asset Created SN-2024-X992 Ready for Dispatch
2

Installation & Commissioning

Engineer visits site, installs machine, uploads photos, and activates Warranty start date.

Installation Report Signed Site: Mumbai
3

Warranty & Support

System tracks warranty logic (e.g., 1 year parts, 2 years labor). Auto-validates claims against coverage.

Warranty Status Active Expires in 124 days
4

AMC & End of Life

Convert warranty to Annual Maintenance Contract (AMC). Track machine aging for Buyback/Replacement opportunities.

Revenue Opportunity AMC Renewal Quote Auto-Send
LIFECYCLE CONTROL

Full machine lifecycle control—from sale to renewal.

Once a machine is sold, the real journey begins—installation, service, warranty, AMC, and renewals. EngiFlow 360 keeps everything connected so you always know what’s active, what’s due, and what needs action.

  • Maintain a complete machine list customer-wise
  • Track warranty, service history, and parts support
  • Manage AMC contracts and renewal alerts
  • View the full machine lifecycle in one system

Result: More AMC renewals and steady recurring revenue.

1

Machine Commissioned

Jan 15, 2024

Installation complete. Warranty active.

2

1st Free Service

Apr 15, 2024

Scheduled dispatch pending.

3

AMC Renewal Due

Jan 15, 2025

Auto-reminder set for sales team.

SERVICE MANAGEMENT

Faster, more organized service—without chaos.

Service delays damage dealer reputation. Manual tracking leads to missed tickets and unhappy customers. EngiFlow 360 keeps tickets, engineers, visits, and updates structured and visible.

  • Service tickets are logged and tracked systematically
  • Field engineers use a mobile app for updates
  • Location tracking and visit management improve response time
  • Travel & expense (TADA) can be recorded

Result: Faster resolution and better customer experience.

Stock Visibility
DEALER VISIBILITY

Complete visibility for dealer owners & managers.

Running a dealership without data is risky. EngiFlow 360 gives owners and managers a clear view of sales, service, and AMC performance—so decisions are backed by real numbers, not guesswork.

  • Dashboards for sales, service, and AMC performance
  • Target vs Achieved tracking for teams
  • Customer 360° view with all interactions
Dealer Performance Dashboard Live Data
₹42.5L Total Revenue
12 Units Sold
SECONDARY SALES

Know when machines reach end customers.

  • End-user customer mapping
  • Automatic warranty activation
  • Installed base clarity for HQ
Secondary Sales Tracking
PARTNER VISIBILITY (HQ VIEW)

See dealer performance at a glance.

Monitor leads assigned, conversion rates, and active machines across your entire territory from a single HQ dashboard.

Top Performing Dealers

Live View
A
Alpha Machinery Mumbai, MH
102% Target
G
Global Tech Pune, MH
84% Target
R
Royal Eng. Delhi, DL
95% Target

The Dealer Workflow

Seamless connection from OEM to Dealer to End Customer.

1

Enquiry

2

Quotation

3

Sale

4

Installation

5

Warranty / AMC

6

Service & Renewals

Customer Proof

Real results from teams running EngiFlow360 daily.

Frequently Asked Questions

It ensures every enquiry is tracked, follow-ups are timely, and high-value deals move faster to closure.

Yes, all leads from dealers, distributors, and direct customers are captured and managed centrally.

Yes, you can manage multiple product models, technical specs, and custom configurations easily.

Absolutely. The CRM is built to manage long sales cycles with structured stages and follow-ups.

Every lead is logged, assigned, and monitored until closure—nothing gets lost.

Yes, machine-wise quotations can be created, shared, and tracked for each opportunity.

Yes, you can manage dealer networks, monitor performance, and improve communication.

Yes, mobile access allows real-time updates after meetings, site visits, and demos.

Yes, service requests, issues, and customer complaints are tracked in one system.

Yes, automated alerts ensure timely renewals, services, and contract follow-ups.

Yes, dashboards provide visibility into targets, pipeline, conversions, and team performance.

It increases conversions, reduces missed opportunities, improves service efficiency, and drives repeat business.