Built for Heavy Machinery

We don't just track
customers. We track machines.

Generic CRMs treat every sale like a transaction. EngiFlow360 treats every sale as thestart of a machine lifecycle—with years of service history, warranty rules, and renewals.

Serial-number trackingWarranty + AMC workflowsField service ready

app.engiflow360.com
Machine Lifecycle Dashboard
The "Digital Twin" Lifecycle

Track from production
to scrapping.

Every serial number gets a timeline—sales, installation, warranty, AMC, and replacements.

1

Manufacturing & Sales

Machine is produced and assigned a unique SerialNumber. Sold to customer via Direct Sales or Dealer.

New Asset CreatedSN-2024-X992Ready for Dispatch
2

Installation & Commissioning

Engineer visits site, installs machine, uploadsphotos, and activates Warranty start date.

Installation ReportSignedSite: Mumbai
3

Warranty & Support

System tracks warranty logic (e.g., 1 year parts, 2years labor). Auto-validates claims against coverage.

Warranty StatusActiveExpires in 124 days
4

AMC & End of Life

Convert warranty to Annual Maintenance Contract(AMC). Track machine aging for Buyback/Replacement opportunities.

Revenue OpportunityAMC Renewal QuoteAuto-Send
Predictive Maintenance

Stop breakdowns
before they happen.

Our "Zero Breakdown" module uses logic-based scheduling to ensure machines are servicedexactly when needed.

  • Running Hours Integration
    Integrate with IoT or allow customers to input meter readings. Servicetriggers at 500 hrs, 1000 hrs, etc.
  • Calendar Schedules
    For non-IoT machines, set recurring quarterly or monthly visit schedulesautomatically.
  • Parts Forecasting
    Know exactly which kits (Oil filters, O-rings) are needed for the upcoming2,000-hour service.
IoT Connected

Hydraulic Press #44

Live Data
1,982Running Hours
42°COil Temp
Service Due in 18 hrs
The Multi-Tier ChannelNetwork

Your factory-to-field
network,connected.

OEMs rarely sell alone. EngiFlow360 connects your Factory to your Distributors, Dealers,and Retailers in a single hierarchy.

1

Your factory-to-field

We understand your industry first — so the CRM works the way your business actually runs.

2

Custom-Built Solutions

We understand your industry first — so the CRM works the way your business actually runs.

3

Easy-to-Use & Scalable Platforms

Simple for teams today, powerful enough to grow with you tomorrow.

4

Dedicated Support & Implementation Guidance

We don’t just deliver software — we stay with you until success becomes routine.

Strategic Insights

Know your machines.

Because we structure data around the machine, you get insights that other CRMs can'tprovide.

  • Component Failure Analysis
    Identify which part (e.g., Motor Model X) fails most often across allmachines.
  • Service Profitability
    Track revenue vs. cost for every AMC contract to ensure profitability.
  • Engineer Efficiency
    Measure 'First Time Fix Rate' and average travel time per engineer.

Failure Rate by Component

Hydraulic Pump V1
12%
Control Panel PCB
5%
Servo Motor 2kW
0.8%

Data aggregated from 1,200 active machines

Customer Proof

Real results from teams running EngiFlow360 daily.