Bring order to service chaos.
EngiFlow360 mobile apps keep sales and service moving—offline-ready, GPS verified, and connected to tickets, machines, AMCs, and spare parts.
Complete Service Command
Replace chaos with a structured, intelligent system designed for machinery service.
Complete Machine Lens
Forget spreadsheets. Get a 360° view of every machine's life—installation date, warranty status, AMC coverage, parts history, and past tickets, all in one click.
- Asset History: Full timeline of repairs and parts.
- Access: Scan QR code to view machine details.
Live Engineer Tracking
Know exactly where your field force is. Assign the nearest engineer to a breakdown and track visit status in real-time.
Smart Ticketing
Centralize requests from email, phone, and apps. Auto-assign based on territory or machine type.
Smart Contracts (AMC)
Never miss a renewal. The system alerts you before contracts expire and tracks "Free vs. Paid" service visits automatically.
Warranty Guard
Instantly validate warranty entitlement. Stop revenue leakage from servicing out-of-warranty machines for free.
Our Engagement Process
How we ensure meaningful digital transformation.
Ticket Logged
Complaint received via App, Email, or Portal.
Triage
Auto-assigned to nearest engineer.
Site Visit
Engineer attends & logs updates on mobile.
Resolution
Digital service report signed by customer.
Closure
Ticket closed & customer feedback collected.
Frequently Asked Questions
It ensures every enquiry is tracked, follow-ups are timely, and high-value deals move faster to closure.
Yes, all leads from dealers, distributors, and direct customers are captured and managed centrally.
Yes, you can manage multiple product models, technical specs, and custom configurations easily.
Absolutely. The CRM is built to manage long sales cycles with structured stages and follow-ups.
Every lead is logged, assigned, and monitored until closure—nothing gets lost.
Yes, machine-wise quotations can be created, shared, and tracked for each opportunity.
Yes, you can manage dealer networks, monitor performance, and improve communication.
Yes, mobile access allows real-time updates after meetings, site visits, and demos.
Yes, service requests, issues, and customer complaints are tracked in one system.
Yes, automated alerts ensure timely renewals, services, and contract follow-ups.
Yes, dashboards provide visibility into targets, pipeline, conversions, and team performance.
It increases conversions, reduces missed opportunities, improves service efficiency, and drives repeat business.