At EngiFlow360, accessible through our website, one of our highest priorities is the privacy of our users and visitors. This Privacy Policy explains what types of information are collected by EngiFlow360, how that information is recorded, and the ways in which it is used while you interact with our digital platform and services.
If you have any questions or need further clarification regarding this Privacy Policy, you are welcome to contact us at any time.
This Privacy Policy applies only to information collected through our online platform and website and is valid for users who visit or interact with EngiFlow360 digitally. It does not apply to information collected offline or through any channels other than this website.
By using our website and services, you consent to this Privacy Policy and agree to its terms.
When you use EngiFlow360, we may collect personal information that you voluntarily provide to us. The specific information requested and the reason for requesting it will always be made clear at the point where we ask you to submit your details. If you contact us directly, we may receive additional information such as your name, email address, phone number, company details, the content of your message, attachments, or any other information you choose to share. When you register for an account or request a demo, we may ask for details including your name, company name, address, email address, and contact number to enable us to deliver our services effectively.
The information we collect is used to operate, maintain, and improve the EngiFlow360 platform. This includes enhancing user experience, personalizing features, understanding how users interact with our system, developing new tools and functionalities, and ensuring platform security. We may also use your information to communicate with you directly or through authorized partners for customer support, service updates, system notifications, marketing communication, and promotional purposes. Additionally, collected data may be used to detect, prevent, and address fraud or misuse of our services.
EngiFlow360 follows standard industry practices by using log files. These log files automatically record visitor activity when users access our website. Information collected through log files may include IP addresses, browser type, internet service provider, date and time stamps, referring or exit pages, and interaction data. This information is not linked to personally identifiable data and is used solely for analytical purposes, such as monitoring trends, managing the website, tracking user movement, and gathering demographic insights.
Like most modern websites, EngiFlow360 uses cookies to enhance user experience. Cookies store information about visitor preferences and the pages accessed on our website. This helps us customize content, optimize platform performance, and deliver a smoother browsing experience based on users’ browser type and usage behavior.
EngiFlow360 may work with third-party advertising or analytics partners. These third parties may use technologies such as cookies, JavaScript, or web beacons in their respective advertisements or analytics tools. When such content appears on our website, these technologies may automatically receive your IP address. They are used to measure campaign effectiveness and personalize advertising content. EngiFlow360 does not have access to or control over cookies used by third-party advertisers.
Our Privacy Policy does not apply to external websites or third-party services linked from our platform. We encourage users to review the privacy policies of those third-party providers for detailed information about their practices and options to manage or opt out of certain data collection methods.
You can choose to disable cookies through your browser settings. More detailed information about cookie management can be found on your respective browser’s official support pages.
Under applicable data protection laws such as the California Consumer Privacy Act (CCPA), eligible users have the right to request disclosure of the personal data we collect, request deletion of personal data, and request that their personal data not be sold. Any such request will be addressed within the legally required timeframe after verification.
In accordance with the General Data Protection Regulation (GDPR), users have the right to access their personal data, request corrections to inaccurate or incomplete information, request deletion of data under certain conditions, restrict or object to processing, and request data portability. Requests related to these rights will be responded to within one month of submission.
Protecting children’s privacy is especially important to us. EngiFlow360 does not knowingly collect personal identifiable information from children under the age of 13. If you believe that a child has provided personal information on our platform, please contact us immediately, and we will take prompt action to remove such information from our records.
We may update this Privacy Policy from time to time to reflect changes in legal requirements, technology, or our business practices. Any updates will be posted on this page and will take effect immediately upon publication. We encourage users to review this page periodically to stay informed.
If you have any questions, concerns, or suggestions regarding this Privacy Policy, please feel free to contact us through our official communication channels.